All personal data (your name, your email address, your phone number, country of residence, post code) sent by you through our contact and booking forms on this website, is entered into our system through the Security Socket Layer (SSL) security protocol. Your information is kept securely on our booking platform’s database, stored on our secure server. The information is managed by the Data Protection Officer. It is erased once we do not require it further (see 4. How long will we hold your personal data)
Your personal data information sent to our email address (firstname.lastname@example.org) is kept within the database of our email and we do not transfer it to an external platform. Note: we do not require further information, other than your name, email address, phone number, post code and country of residence. Any additional information sent by you to us is unnecessary to us and it is up to your personal discretion whether you would like to share any further private information about yourself at your own risk. Your personal information, sent to us by email, is managed by the Data Protection Officer and. It is erased once we do not require it further (see 4. How long will we hold your personal data).
All the information about your personal data that you have sent to our site (www.leadingtourslondon.com) or email address (email@example.com) or phone number (+447879978099) is accessed by the Data Protection Officer.
Leading Tours has designated responsibility for data protection compliance to a suitable individual within the organisation. The Managing Director has been appointed as Data Protection Officer (DPO). It should be noted that Leading Tours does not carry out large scale monitoring of individuals or large scale processing of special categories of data or data relating to criminal convictions and offences.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes tour packages for destinations outside EEA, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data and have contractual processes in place with our business partners to do this, we cannot guarantee the security of your data transmitted to our site. Once we have received your information, we will use relevant procedures and security features to try to prevent unauthorised access.
The information about your bank card details is managed by Sagepay.
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.
Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.