FAQs - Frequently Asked Questions

The tours of London have to be booked and paid online in advance, at least one day before the desired date of the tour.

However, If you have some difficulties paying online, you can send us an email for further arrangement and we can accept cash on the day of the tour, only if you have made a special arrangement with us in advanced and we have confirmed availability.

If your group is bigger than 10 people, you can send us an email for a special arrangement of your payment.

For special arrangements please send us an email on: info@leadingtourslondon.com or call us on: +447879978099

Wear whatever is comfortable. No dress code is required! Please make sure, that you have checked the weather forecast, in advance. If necessary, please bring an umbrella.

Our cancellation policy depends on the type of the tour. For example, once booked, walking tours cannot be refunded. Other cancellation policies apply for the private tours of UK, day trips from London and the tours outside UK. Please check section 9. Amendments & Cancellations in our terms & conditions

We require that you show ID matching your booking payment and also the Unique Reference number, that is emailed to you after you make a payment. If you can’t print it, please take a photo of your Unique Reference number and show it upon request.


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